To check a gift card balance:
- Click on your profile icon at the top right of the site and select "Gift Cards" from the menu
- Enter your redemption code in the box that reads "Have a gift card? Check your balance here"
- Click “Check Balance” – the remaining balance will appear underneath your code.
If you receive an error message, double-check that you’ve entered the gift code correctly. Be sure to avoid adding spaces before and after the code when copying and pasting. The codes are case-sensitive.
To find a gift card you purchased:
- Click on your profile icon at the top right of the site and click "My Purchases"
- Find the gift card order
- Click “View Details” to view or download the gift code
If you’ve misplaced a gift card you received, you can ask the person who sent it to you to resend you the code. Or, contact us for further assistance.