Sellers can remove a Virtual Assistant’s access to their store in one of two ways:
1. Temporarily disable the VA’s access to their store by changing their access status
Ideal for Virtual Assistants that support the store seasonally but don’t need access all the time.
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- Visit the “Manage My VAs” page in your account
- Switch the toggle next to the VA's name in the Status column to “No access.”
- To restore their access to your store, you can switch the setting back to “Has access.”
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2. Permanently remove the VA from the Seller’s store
Ideal for Virtual Assistants that have one-off engagements and will not need to support the store at a future time.
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- Visit the “Manage My VAs” page.
- Click the 3 dots next to the VA's row
- Click “Remove VA.”
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