We typically do not remove Buyer reviews, except in a few very limited circumstances, which we’ve outlined below. Buyers are allowed to leave negative reviews, as long as the review is left in a respectful manner. Reviews will be deleted if they:
- Focus on technical issues (downloading, software issues etc.)
- Contain abusive or inappropriate language
- Spam a product’s reviews section
If the review does not meet one of the above criteria, we will have to let it stand.
We are happy to help facilitate a resolution if you'd like. If you need some assistance, feel free to contact us here.
Thank you for understanding and participating in TPT's open marketplace.